Mediation With the Use of Computer Mind Mapping

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We are looking at a customer-supplier IT outsourcing relationship. Over the years, many problems and irritations have escalated until a point where the customer finds it unacceptable to continue as-is and suggests his supplier to engage an independent mediator to solve...

Make Faster Decisions With Delegated Authority

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Regardless of your level in the organization, you make decisions daily at work. You make decisions for your own tasks within your own sphere of responsibility. You make decisions based on recommendations from your team, where it’s your job to have the final say. You put...

The Best Way to Communicate in a Crisis

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Although denying is the old school way of handling a crisis, still many companies, politicians and managers, fall back to this strategy. Check the examples in the mind map. Nestle India initially denying that there were safety issues with its popular Maggi Noodles. President...

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